Privacy Policy

Information we collect

We collect information you provide when you create an account, place an order, sell products, or otherwise use Shopittplus.

Customer details

• Name
• Email
• Phone number
• Location

Vendor details

• Business name
• Email
• Location
• CAC
• Tax information

Payment info

• Billing address
• Transaction details (processed via third-party providers)

Information collected automatically

Device data

IP address, browser type, operating system, and device identifiers.

Usage data

Log files, app activity, pages viewed, features used, and clickstream data.

Location data

Approximate location when you use the app (if enabled).

Information from third parties

• Payment processors (e.g., Stripe, Apple Pay, Flutterwave)
• Drivers (delivery app partners) when you order

How we use information

We use the collected information to:

• Provide, operate, and improve the Services
• Process orders, payments, and transactions
• Personalize user experience and recommend features
• Send notifications, updates, and promotional offers (with consent where required)
• Enforce Terms of Service, detect fraud, and ensure security
• Comply with legal and regulatory obligations

Sharing information

We do not sell your personal data. We may share information with:

• Service providers: cloud hosting, analytics, payment processors, and customer support
• Business partners: vendors and delivery agencies you interact with via Shopittplus
• Legal authorities: when required to comply with law, regulation, or legal process
• Corporate transactions: if Shopittplus undergoes a merger, acquisition, or asset sale

Data retention

We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Your rights

Depending on your location (e.g., GDPR in the EU, NDPR in Nigeria, CCPA in California), you may have the right to:

• Access and obtain a copy of your personal data
• Correct inaccurate or incomplete information
• Delete your personal data (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent where processing is based on consent
• Request data portability

To exercise these rights, contact us at shoppittplus@gmail.com.

Security

We implement appropriate technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

Children's privacy

Shopittplus is not intended for individuals under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us immediately.

International transfers

As Shopittplus operates locally (Nigeria), your information will not be processed in countries other than where it was collected.

Cookies & tracking

We use cookies, pixels, and similar technologies to:

• Improve site functionality
• Measure usage and analytics
• Provide targeted advertising (where permitted)

You can control cookies through your browser settings. Read our full Cookie Policy.

Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on our website or app, with the “Last Updated” date revised.